Terms & Conditions

Please read the following Terms and Conditions carefully before placing your order with www.cheleandmaye.com.au. These Terms and Conditions contain important information about the ordering, processing, fulfilment and delivery of goods, including limitations of liability.

If you require any further information please contact us via email sales@cheleandmaye.com.au

www.cheleandmaye.com.au website is owned and operated by Roy’s Accessories

ABN 21538558076.

You agree to be bound by these Terms and Conditions when you submit an Order. Please note that these Terms and Conditions are revised from time to time. ROY’S ACCESSORIES reserves the right to make changes to the site, and terms and conditions without notice to the customer.

Each Order you place will be a separate and binding agreement between you and ROY’ ACCESSORIES with respect to the supply of Goods, in accordance with these Terms and Conditions.

1. Orders

Reserves the right to cancel and refund orders, or to refuse to accept an order. This may arise where Products are sold out or no longer available.

2. Delivery

Delivery of your purchase is by Australia Post. You will be provided with a delivery number where you will be able to track your order at Australia post tracking.

ROY’S ACCESSORIES cannot be held responsible for delays in postage, or the loss of items in transit, as it is out of ROY’S ACCESSORIES control. However, we will resolve any transit issues as quickly as possible.

If an incorrect delivery address has been supplied to ROY’S ACCESSORIES, the customer will be responsible for additional postage costs.

Subject to these Terms and Conditions, we will supply you the Products indicated on your Order Confirmation once payment has been cleared and received by.

When your ordered Products have been dispatched, we will email you to confirm shipment of each item including a tracking number for your order.

We recommend that you check over your Product on delivery, and if there is any transit damage, please report it to Australia Post.

ROY’S ACCESSORIES has a minimum order amount of $120 to offer free delivery with every purchase.

3. Refund and Exchange of Goods

We do not accept returns if you simply change your mind or for incorrect Product choices.

Returns on faulty goods, or goods that do not match the description provided will be honoured provided they are returned within fourteen (14) days of receipt.

Products must be unused and in their original condition and sent back to ROY’S ACCESSORIES at the expense of the customer. Please include a copy of your receipt.

Returns must be sent to: Roy’s Accessories

P.O Box- 19, Booval fair, QLD 4304

Australia

We will replace the Product with the same Product that was ordered at our cost (including postage).

In the event we are out of stock of the Product we will notify the customer via email. The customer can choose an alternative item/s for exchange or we will refund the money to the customer’s bank account.

All postage and insurance costs involved in returning Products to ROY’S ACCESSORES are the responsibility of the purchaser.

Notification of any Product issues must be notified via email or by phone within 14 days of receipt of goods.

4. Description of Goods

Every effort is made to ensure all content provided by ROY’S ACCESSORIES is accurate. The dimensions shown are the outside dimensions.

We have done our best to display as accurately as possible the colours of Products on this website. However, because the colours you will see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be 100% accurate.

Please note that all Product images are digital and for illustration purposes only. Colours and shades therefore may vary depending on each image/description.

5. Intellectual Property

All images, text and design on this site are the sole property of ROY’S

ACCESSORIES, or in some cases, a third party. Content on this site cannot be copied

or used in any way without the written consent of ROY’S ACCESSORIES. Failure to

adhere to this may result in a breach of copyright or trademark, or other laws leading to

civil and criminal prosecution.

6. Privacy

ROY’S ACCESSORIES is committed to safe guarding personal information and will always handle your personal information securely and confidentially.

ROY’S ACCESSORIES will comply with all applicable Australian Privacy laws with respect to your personal information.

ROY’S ACCESSORIES will use any information obtained from you solely for the purpose of its business and providing its Products to you.

If you require further information regarding these Terms and Conditions please email us sales@cheleandmaye.com.au.